(The Hosting News) – System breaches have to potential to cause significant harm, especially in the web hosting community. They can result in downtime for customers’ websites, leave data vulnerable and overall simply create a hassle for company administrators who must deal with the problem.
On Saturday, web hosting provider eUKhost faced such a dilemma with an attack particularly affecting the company’s billing system platform. The result? To ensure stability and data safety, the company took the measure of transferring its system to a new server.
So how did hackers infiltrate the system? In a statement to customers regarding the matter, the web host said it wasn’t exactly sure just yet. However, eUKhost did disclose how the breach was detected. According to the company, an unauthorized IP address appeared on the system’s “allow list.” With that set up, hackers were able to successfully access the billing platform.
Meanwhile, the server transfer of the billing system was due to be completed by the web host today. Other actions taken to ensure security included requesting customer password resets along with changing the company’s encryption algorithm.
“We have not noticed an increase in compromised accounts of clients and our initial research does seem to suggest the perpetrator wasn’t out to cause damage to our customers, but until we better understand the nature of this problem, we can not take anything for granted,” commented eUKhost.com.
A report from The Register (theregister.co.uk), stated that UrduHack, a hacking group based in Pakistan was responsible for the incident. John Strong, eUKhost managing director discussed the issue with the publication.
eUKhost provides for a number of hosting solutions in the areas of dedicated, shared, reseller, cloud and VPS. Earlier this year in February, the company announced a partnership renewal with Smarter Tools providing for the distribution of its software. For more information regarding the billing system breach, view a statement from eUKhost here (euk-status.com).