(The Hosting News) – Continuing its quest to provide the infrastructure solutions most in demand by businesses, Codero debuted Server Portal v2, a customer-focused communications channel. The portal has been expanded to provide more depth and value-added content.
Supported by a staff of professionals with experience in the hosting business for over 15 years, the design was based on user browsing habits and customer feedback. The goal was for customers to effortlessly obtain real-time server information and enhance their ability to perform administrative functions.
The portal offers immediate 24/7/365 access to a wide range of hosting information. Customers benefit from the detailed visibility and navigation which expedites submitting inquiries and managing and paying invoices. Everything needed for their account is located in one convenient place.
Server Portal v2 features an easy-to-use interface with colorful icons and graphics that are readily identifiable. Benefits include:
– Straightforward access to support communications
– A more organized way to display information
– A new dashboard for quicker access to messages, tickets, invoices and services
– A new menu system making it easier to access areas of Server Portal features
– A new message system to keep users up-to-date on Codero happenings
Since Codero approached the project from a customer-centered perspective, Server Portal v2 is also designed so that new features can be integrated into it in the future, refining it to be the best possible experience for portal users. As customers’ businesses grow, the portal will grow as well, allowing them to conveniently manage their data. A Cloud and Reseller Program integration are planned as the next enhancements to the Codero portal.
A resourceful Infrastructure-as-a-Service provider, Codero creates flexible, scalable infrastructures using dedicated and managed hosting. All Codero services and products are backed by SAS 70 Type II secure data centers, live 24/7/365 U.S.-based support and a seasoned staff with international experience in the hosting business for over 15 years. An industry innovator, Codero has a customer loyalty Rewards Program and offers green hosting from the Phoenix, Arizona data center and four points of presence. For more information about Codero, please visit www.codero.com