(The Hosting News) – With the arrival of Consuro, San Antonio area companies have a new option for comprehensive, 24/7 technology support.
The premier provider of managed IT services in North and West Texas, Consuro officially moved into San Antonio March 21 when its help desk opened in the SANB Building across from North Star Mall. The company’s San Antonio account manager, Monica Valadez, is joined by a team of experienced, Microsoft certified IT professionals.
“We’re finding that more and more businesses are realizing the benefits of outsourcing their IT systems,” said Ben Tiblets, co-president of Consuro at its downtown Fort Worth headquarters. “When we began to see an increased demand for our services in other regions of Texas, we knew that the thriving business climate in San Antonio made it the logical next step.”
Consuro offers comprehensive Windows-based IT services including desktop management, server and network management, offsite management, data center solutions, consulting and project management, and asset procurement. Its broad scope of services delivers advanced technological capabilities to businesses of any size.
By providing preventive care — monitoring and managing systems around the clock and anticipating and resolving issues before they become problems — Consuro saves companies time, money, and much nail-biting. Consuro provides free systems audits to explore everything from servers to software, identifying current and potential issues. Its skilled professionals then customize a plan to monitor, maintain and manage those systems. Consuro makes it easy for companies to budget for IT by offering a monthly flat rate for comprehensive technology services.
Consuro monitors its clients’ networks 24 hours a day, seven days a week from a secure, underground Network Operations Center in Fort Worth. In addition to a bank of monitors that allows Consuro’s expert staff to visually monitor networks, the company employs a variety of software programs to achieve appropriate levels of monitoring. And since the facility is located in Consuro’s suite of offices, it enjoys the same level of mechanical and electric redundancies as the company’s data center. Additionally, Consuro offers disaster recovery solutions that are designed to protect a company’s mission-critical data and applications from a site failure, ensuring their systems stay up and running in the event of a disaster.
Consuro’s help desk is available from 7 a.m. to midnight, seven days a week. Anyone can call or submit a support ticket and there are no extra charges – regardless of how many times the person calls.
Tiblets and Co-President Kevin Valadez began Consuro in 2008 in Fort Worth after successfully building another company, Enterhost, now a leading provider of Windows-only web hosting. A Microsoft Gold Certified partner, Consuro operates a world-class, 20,000-square-foot data center below street level in downtown Fort Worth.
In addition to San Antonio and Dallas/Fort Worth, Consuro services West Texas from its San Angelo, Texas office. For more information, visit http://www.consuro.com.