Contingency. What is it exactly? Contingency represents the variable of “it might happen and it might not”. Generally, businesses are supposed to expect the unexpected, whenever possible. This means, in the event of a catastrophic business event, you’re not left high and dry. Contingency planning means your business keeps going, performing the way it should no matter what chain of events come to pass.
What could possibly happen in managed server hosting for a customer? Because contingency will depend on the factual events that happen to your business, let’s run through a few mock scenarios. When it comes time to formulate a similar plan, you’ll be able to use this planning schematic to keep your business out of danger.
Usually, any problems you experience with servers will be on your end and not the server companies. A server’s datacenter is extremely well protected from environmental stimuli, the elements and anything that could possibly go wrong, including absence of employees. There are usually “emergency” workers ready to take the place of another at a moments notice.
Let’s say your company experiences a catastrophic event, rendering your company unable to process data to and from your location. If you have a backup plan in place, ready to carry on business from another location, having a second contract with the same server company could save you from experiencing downtime. Downtime means a loss in sales and overall profits. It could also mean the loss of your employees should any contracts you have fall through. Being able to pick up and move both the business workings and the employees is very important.
Consider everything that a second location could save you from. Nobody would quit their job because of an unstable work plan and you would gain the security, peace of mind and time you need to repair whatever went wrong at the original structure. You would also be able to perform structural expansions and upgrades to the current location you do business in.
During the moving of location, should anything go wrong, you would need a temporary stream of income to bridge the brief gap in revenue. Being able to fall back on a secondary source of income is necessary in any business that can experience downtime for any reason.
A second example of the need for contingency planning revolves around software applications. Should a piece of software malfunction or no longer live up to the expectations you desire, what choice are you left with? Some companies make the mistake of leaving this possible problem without a solution and no plan for immediate recourse. You can easily prevent this problem by continually researching new software options. Running mock software tests outside the realm of your actual business will ensure that you are never left without a secondary mode of action.
Contingency is very much about the multiple layers of securable actions. In almost every business instance, you need to be able to see a problem before it happens. Having a solution ready will keep your wheels of business not just rolling but rolling at optimum efficiency. Even if your first method of securing your contingency plan doesn’t work out, a second and third mode of action will allow you to make the proper reparations to get back on track.
A complete business failure is incredibly damaging to every aspect of a business. Reputation, productivity, employees, profits and the future of the business itself! Using the strategy above and others like it, you will be in a better position to rebound from disturbances in the regular flow of business.
How about an early warning system? Many companies use this strategy to have emergency measures in place. This way, if a problem turns into devastation, the backup plan will be ready at the flip of a switch. The trick is having the solution ready without the early warning system at all. A solution to a possibly catastrophic problem is optimally remedied by a simple change in the course of action. Kind of like a vehicle within a vehicle. Should there be a tree in the road, the vehicle within the vehicle, in this case a helicopter, is able to reach the final destination. Any repairs on the car or the road itself can be made and normal business can return.
Your own contingency plan will, of course, differ slightly from the above examples but the fundamentals won’t. This strategy has worked for ages to keep companies strong and productive no matter what happens. You can’t fix every problem before it happens but you can prepare yourself for possible outcomes.