Customer reviews might have been a challenge to source before the dawn of the internet, but these days, it’s a breeze. There are so many avenues and methods for customers to leave a review about your business – if a customer has an opinion of your company, good or bad, chances are, it’s already online somewhere!
There are dedicated review websites, like Yelp and TripAdvisor, that make it easy for people to review a company as long as they have a user account. Social reviews are becoming more popular as well, with sites like Facebook and LinkedIn offering the functionality that allows users to recommend or warn others about your business.
It’s easier than ever to get customer reviews, yes. But where should you start? Conversational outlines the 5 places you should check for existing customer reviews and testimonials in the article below. Click to give it a read!