(The Hosting News) – Today Domo, a new software-as-a-service (SaaS) venture started by Omniture co-founder and former CEO Josh James to redefine the business intelligence (BI) market, announced the appointment of Doug Grounds as vice president of customer success.
Grounds brings to Domo more than two decades of high-technology experience and a strong background in building and managing high-performing services organizations. Most recently, he spent a year at Aggregate Knowledge where he was responsible for all pre-sales and post sales teams, as well as partner integrations and relationships.
Prior, Grounds was part of the Omniture leadership team that helped the company grow from 30 customers to more than 5,000 customers worldwide and from $3 million to more than $400 million in revenue.
“Doug has led all aspects of customer success from implementation to pre-sales and solutions consulting,” said James, Domo founder and CEO.
“I’ve seen first-hand his impact on business acceleration. He understands how to listen and implement the programs, procedures and teams that create lifelong customers. These talents are key to the livelihood of a SaaS business. His addition to Domo makes our team and our ability to onboard customers instantly scalable. In sum, I have one thing to say, ‘Yo people – D.G. is in the house.'”
“Domo’s focus on the business executive fits perfectly with my passion and experience in helping customers get real business value from technology,” said Grounds. “I’m excited to join Josh and the Domo team to change the way business intelligence is thought about, delivered and serves the business.”
Domo is a cloud-based executive management platform that gives users direct, real-time access to all the business information they care about, all in one place.
With $63 million in funding, Domo is backed by an all-star list of angels and investors including Benchmark Capital, Andreessen Horowitz, IVP, Ron Conway and David Lee of SV Angel, Hummer Winblad, plus the who’s who of SaaS and Internet technology.
Domo’s founding team consists of some of the most sought after talent in the industry with experience that includes Amazon, American Express, Ancestry.com, eBay, Endeca, Facebook, Google, LinkedIn, MLB.com, Omniture, salesforce.com and SAP.
For more information, visit www.domo.com