(The Hosting News) – The FTC filed a complaint against T-Mobile on Tuesday, claiming the company has been adding unauthorized chargers to customer’s bills.
According to Reuters, the mobile carrier charged users for third party services such as horoscopes and dating tips, which usually costs $9.99 a month, and kept 35 to 40 percent of the charged amount.
Most customers were not aware of the charge because the company reportedly disguised the usage charges with desriptions such as “8888906150BrnStorm23918.”
“We have alleged that T-Mobile took a hefty cut out of these charges,” said FTC director of consumer protection, Jessica Rich. “In aggregate this has translated to hundreds of millions of dollars in revenues for T-Mobile.”
The FTC’s lawsuit asks for T-Mobile to refund all money to customers that received the charges and to give up all revenue made from the scamming.
“We are disappointed that the FTC has chosen to file this action against the most pro-consumer company in the industry rather than the real bad actors,” CEO John Legere said in an emailed statement.
The Federal Communications Commission announced that it is also investigating the matter.