cPanel’s WebHost Manager control panel gives you full control over your server or VPS. With it you can manage your entire server and its users. From time to time, that management may include the suspension or deletion of a user account. Using WHM it is easy to do that both from within the control panel and from the command line.
To suspend an account from within WHM’s web-based control panel, do the following:
- From the main screen, go to “Account Functions” and click “Suspend/Unsuspend An Account”
- Select the domain or user you want to suspend from the list
- To prevent resellers from reactivating an account, check the box at the bottom
- Click “suspend”
- Optionally, enter a reason for the suspension in the text box
When an account is suspended, websites associated with it will not be accessible from the web. This is useful for users who may be delinquent on payments, as it is intended to be temporary. If you have no intentions of ever enabling the account again, you should remove it instead.
To completely remove an account, do the following:
- Go to “Account Functions”
- Select “Terminate Accounts”
- Optionally, check the box to keep the DNS zones for the account (useful if you are simply moving it to another server in the same DNS cluster)
- Click “Terminate”
Note: Once you terminate an account, it is completely gone. That means any websites associated with it will cease to exist. If there is a chance you may want to bring a user back at some point, you should either make sure that user has backed up all information or just suspend the account until you need it again.