(The Hosting News) – Via its blog, cloud provider Joyent on Friday announced an expanded portofilio of customer support services – something that comes with 24/7 support.
“Let us introduce you to our expanded support offerings. With the new offerings, we’re giving our customers the flexibility to choose from differentiated tiers of support with various service levels. This broad expansion of our customer support service lets customers decide what level of support is best suited for their business, from basic to mission-critical,” stated the company.
Included among new tiers are basic, developer, production, business-critical and mission-critical.
Joyent’s solutions pertain to the company’s SmartDatacenter – an offering that include CPU calibration, cloud operations, APIs virtual network capabilities and more.