So you’ve decided you wanted to make money from the thriving web hosting industry and start off with a reseller hosting business. Smart move! Reseller hosting is indeed the ideal choice to start the ball rolling if you aim to make your own mark in the web hosting business. A minimal investment can already get you fully-loaded packages with a plethora of features that you can readily sell. If you choose the suitable company wisely, you’ll be running your reseller hosting business so competently no one would even guess you’re just the middleman.
There is absolutely no doubt that reseller accounts offer enormous possibilities for some time to come, but there’s no such thing as get-rich-quick method here. Getting your reseller hosting business started is not so much an issue as gaining control and maintaining your reseller account once you’re there. You will require a considerable amount of time and effort, not to mention patience to operate and sustain a successful and stable web hosting business. This article provides some suggestions and tips that you may find useful in maintaining your reseller hosting account.
Reseller Hosting Allocation and Fees
Your customer base is what will keep your business running and eventually flourish, so you want to provide them the best product and services; regularly reassuring them of the most recent and excellent features. One significant aspect you shouldn’t neglect is the space and the corresponding prices you offer your customers – in short, your reseller hosting packages. Observe the ratio of bandwidth to disk space that you can put forward, including possible ratio fluctuations, which may be brought by differences in packages. Alongside this, consider the prevailing market prices; you can then use both information to base your packages and prices. The idea is to eventually get the business to pay for itself. Your potential income may vary according to your initial investment and the amount your charge vis-à-vis what you offer to your clients. The conservative estimate is within the range of $100 to over $250 per customer; at this range, selling one package per week can already sustain your income and help augment the cost to maintain your reseller hosting account.
Reseller Hosting Tools
Choosing the right tools is crucial in maintaining your reseller hosting account. They basically influence the time and effort you have to put to shape your growing business. One of the most preferred reseller hosting management tools is the Web Host Manager (WHM), which is usually integrated with the widely-accepted cPanel. WHM offers a simpler way of managing several hosting accounts and is the only web hosting management tool that provides the ability to fully automate practically all administrative tasks involved in reseller hosting through its WHM AutoPilot feature. With the use of extensive automation, you can easily manage all profiles and passwords, purchases and billing, and other entailing processes; allowing you to focus on profitability without being hampered by technicalities.
Delegate Some Control to Customers
Reduce your workload and customer support overhead by allowing your customers some control over their own services online. You still maintain complete control over your customers’ domains and hosting, and your customers cannot have access to two sensitive and restricted aspects, namely: viewing domains and packages not assigned to them, and changing payment details. However, you can delegate direct access to some basic tasks that your customers can perform themselves; thus, give you some free time to concentrate on running your business.
Avoid Domain Lockouts to Keep Smooth Operation of Your Account
When you have your customers and services all set up on your reseller account, it is imperative that you guarantee its smooth operation at all times and without fail. It is therefore vital to keep notice of seemingly trivial things such as renewing your domain name and hosting packages to avoid the inconvenience of getting locked out and last minutes scramble for reactivation. View your paid invoices and recurring fees to remind you of due date; periodically update your payment (credit/debit) card details; and make the necessary changes to your contact details if there is a need to.
Machines Are Not Fail-Safe
Remember that machines are fallible and are predisposed to stop working efficiently, at one point or another. Make sure you have an adequate back-up system for all pertinent and significant customer information relevant to your reseller hosting business. Keep copies on web-based storage media or other portable devices to mitigate the risk of losing vital data in the event that your servers or machines fail or crash or become vulnerable to impending virus attacks.
Ask for Help When Necessary
If any issues or problems that you seem incapable of resolving on your own arise at any given time, do not hesitate to get help from expert advisors. Keep it short and sweet but avoid being rude. Keep communication open to constantly check and monitor responses until the problem is resolved. This is the one efficient way to maintain the integrity of your reseller hosting account.
These are but just a few tips and suggestions that can help simplify the task and give you the push in maintaining your reseller hosting account. They may sound simple and doable enough but keep in mind that more often than not, it’s the simple things that sometimes get neglected and overlooked. If you really want your reseller hosting business to prosper into something bigger, pay attention to seemingly minuscule things in managing and maintaining your reseller hosting account. Getting too slack on the job may prove costly – or even disastrous.