(The Hosting News) – Award-winning Manchester managed hosting company Melbourne Server Hosting, which is part of UK cloud company iomart Group plc, has announced it has gained an overall satisfaction rating of 97% in its annual customer survey.
Those surveyed praised the professionalism and friendliness of the Melbourne employees and the skills and knowledge of the technical team. Ninety four per cent of the customers questioned also said they would be very happy to recommend Melbourne to friends and colleagues.
The responses from the 104 customers surveyed included: “A fantastic bunch of people to work with”; “Real breadth of knowledge and technical expertise”; “Intelligent timely responses from someone who knows everything”; and “Response times are brilliant. Best I’ve seen.”
Rob Greenwood, Technical Services Manager for Melbourne, said: “Melbourne is all about providing technology-focused yet human and friendly hosting so it’s great to hear that our customers believe that’s what they get from us. We endeavour to provide the same personalised service no matter how big or small the customer is.”
Melbourne provides managed and unmanaged dedicated & virtual servers to a range of customers including digital agencies and online retailers, throughout the north of England and the rest of the UK. It employs 30 staff at its datacentres and offices on the Manchester Technopark.
Melbourne is the headline sponsor of the inaugural Mancoolian Awards, a new set of awards to recognise Manchester’s individual business stars, which take place at the Lowry Hotel on October 17.