(The Hosting News) – In the latest case of problems for companies using cloud, Microsoft’s Business Productivity Online Service’s email functionality faced downtime, thus resulting in problems for BPOS users last week.
The initial crash occurred Tuesday and lasted 6 to 9 hours. After the crash, service continued to remain spotty throughout the week.
Upon restoring services, Microsoft’s corporate Vice President of Online Services Dave Thompson stated on Friday, “I’d like to apologize to you, our customers and partners, for the obvious inconveniences these issues caused. We know that email is a critical part of your business communication, and my team and I fully recognize our responsibility as your partner and service provider.”
Thompson also said that Microsoft will provide a full post-mortem report on the downtime.
Various businesses rely on the online service to assist with things such as email, web conferencing, and other various types of communication. Microsoft plans to provide service credit for any customers impacted by the crash.
The crash follows another high profile case of cloud problems. Just last month, the cloud-based Amazon Web Services faced extensive downtime as well, prompting analysts to question the overall stability of cloud computing.