(The Hosting News) – The leading provider of on-demand hybrid cloud hosting services, Codero Hosting announced today that its Net Promoter Score (NPS®) reached an all-time high of 70 at the end of Q4 2014, capping another excellent year for the company. The steadily increasing score is a result of Codero’s ongoing commitment to superior customer service and innovation while significantly expanding its customer base. Regular surveys also indicated that Codero customers have doubled their footprint with Codero every year they were with the company, growing alongside Codero.
Codero’s 70 NPS is one of the highest of the hosting industry where the average NPS is in the single digits – comparable to the scores of Amazon and Apple and well above the average NPS for businesses in general. For many organizations that rely on hosting for their business-critical applications, access to expertise is of the upmost importance. Codero prides itself on providing superior service and hosting solutions that best fit customers’ business goals and needs, an approach that has been realized with Codero’s 24x7x365 US-based, in-house support team and innovation generated by customer input.