Toronto, Ontario, Canada – (The Hosting News) – September 19, 2005 – Canadian provider of managed Internet services, Q9 Networks Inc., has announced that it has been selected to provide data center and managed backup services for Calgary-based Kestrel Data Ltd.
Kestrel is a leading provider of records and information management services.
Q9 is providing managed bandwidth, physical space and dedicated tape backup and restore services in support of Kestrel’s web site, customer portal and back-end databases. These services are enabling Kestrel to provide a highly available data storage and retrieval system to more than 450 customers.
Mark Goruk, Information and Systems Manager, Kestrel Data Ltd. explained, “With the amount of customer data growing exponentially, the cost to back it up in-house was becoming prohibitive. It was also not ideal from a business continuity perspective, as our entire infrastructure was hosted internally. By outsourcing to Q9, we get an enterprise-class system with almost unlimited backup capability that allows us to pay for what we use. In addition, our production servers now reside in a top tier data centre, with SLA-backed guarantees of 100 per cent uptime. Q9 is providing us with an environment that gives us a distinct competitive advantage and the ability to recover quickly in the event of a disaster.”
Q9 offers shared and dedicated backup services that enable customers to rapidly restore data, server configurations and applications. Q9’s managed tape backup service includes daily backups to an automated tape library system. With 7×24 support for “restores”, the service allows rapid restoration in the event of data corruption, system failure or an area-wide disaster. Tapes can be removed for off-site storage. Q9 also offers custom solutions for companies with large amounts of data or that have unique backup requirements.
“Delivering continuously available computing infrastructure for both Internet and back-office applications is becoming an increasingly specialized service,” says Osama Arafat, CEO, Q9 Networks. “Organizations that recognize this fact and outsource to an established, focused provider will be the clear winners in their respective markets. We are pleased to be working with Kestrel and look forward to providing their customers with the highest levels of reliability and performance.”
Q9 delivers unparalleled service through an extensive suite of customer care products, including a Web-based portal that provides complete visibility into customer equipment and Q9 services. All Q9 and customer systems are monitored from Q9’s multiple Network Operations Centres (NOCs) 24 hours a day, seven days a week. NOC experts are also available to customers on an around- the-clock basis to resolve issues and provide advice.
For further information, please visit: www.q9.com.