Plano, Texas – (The Hosting News) – June 23, 2008 – Self-managed, dedicated server products and utility services firm, Layered Technologies, Inc., has debuted its new dedicated management services offering, DEFCON Management Services.
Jack Finlayson, Chief Executive Officer of Layered Technologies noted, ”One of the largest opportunities we saw in our acquisition of FastServers.Net was the ability to rapidly offer DEFCON Management Services to our current customers. We have worked together efficiently to make this offering available. We are very pleased to be able to leverage the knowledge and expertise of FastServers.Net and pass that onto our customers for their benefit and value.”
DEFCON Management Services provides a tiered class of management services specific to dedicated server needs. This exclusive service allows the distinct classification of service level that provides server monitoring, security, server software updates, and advanced support. Integration efforts as a result of the recent acquisition of FastServers.Net by Layered Technologies are now enabling Layered Technologies to provide their current customers with the ability to utilize the server management expertise of FastServers.Net.
In this first phase of deployment, current Layered Technologies customers are able to apply and purchase managed services. As part of a select group that will be supported by trained server engineers, these customers will have the ability to receive support, security, monitoring, and server upgrades from a team of highly-skilled server support engineers.
DEFCON Management Services solves several problems that can be associated with operations of a dedicated server, including a single source for server administration, service level based support, 24×7 monitoring and recovery, patch management, and live 24×7 telephone support.
Aaron Phillips, Vice President of Sales and Marketing, FastServers.Net remarked, ”For the past 10 years, DEFCON Management Services have been an integral part of customer satisfaction and organizational efforts with all departments. The extension of these services to a larger customer base will allow a scalable managed infrastructure that provides managed support to over 6,000 clients of Layered Technologies.”
Layered Technologies customers that are interested in DEFCON Management Services can apply online at www.layeredtech.com/services/defcon-apply.html. This initial phase will be available to a segment of customers that meet specific criteria. A specialized Quality Assurance Team will carefully deploy the services.
Todd Abrams, Chief Operating Officer and President of Layered Technologies commented, ”As one of our most significant service rollouts, our entire company is well prepared for this initial phase. This ensures that execution and resources are available for a full and complete customer deployment in the coming months.”
FastServers.Net features managed dedicated servers combined with exclusive DEFCON Management Services. FastServers.Net provides full server monitoring and recovery, patches and upgrades, advanced technical support, and enhanced security features. By partnering with leading vendors such as Microsoft, Red Hat, cPanel, Plesk, HELM, InterNAP, Urchin, among other solutions.
Layered Technologies, Inc. is a global provider of on-demand hosting, utility computing solutions and Web services. By providing high quality technology, infrastructure and support we enable customers to forego capital expenses and save on operating costs while focusing on core business issues. Layered Technologies’ scalable infrastructure powers millions of sites and Internet enabled applications including e-Commerce, Software as a Service (”SaaS”), content distribution and more. Its clients range from leading-edge Web 2.0 startups, successful mid-sized enterprises and some the world’s largest consultancy and integration firms.
To learn more about FastServers, please visit: www.fastservers.net.
For more information about Layered Technologies, please visit: www.layeredtech.com.