Orlando, Florida – (The Hosting News) – September 14, 2007 – Windows-based shared, virtual private server (VPS) and dedicated web hosting solutions firm, Server Intellect,
has introduced a custom-developed service monitoring feature for dedicated servers.
The service is designed to allow the company to proactively manage dedicated servers and perform required maintenance before the problem affects the customer.
The new feature, which starts at $20/monthly for up to five service monitors, provides customers with the ability to monitor any service or application on their dedicated server, 24 hours a day. If Server Intellect detects that a monitored service or application is not running or responding properly, a ticket is automatically dispatched to the company’s technical support department and corrective action is taken.
Eric Pratt, CEO of Server Intellect remarked, ”We are bringing technical support to an important new level. With service monitoring, our systems can automatically monitor anything running on a dedicated server – from a mail server to disk space usage or even a specially-developed application. Instead of customers notifying us that there is a problem with their server, we notify them of the problem first, and by that time it has been fixed.”
Customers select the specific services or applications they want to be monitored, and the status of each is updated approximately every 5 minutes once monitoring has begun. Historical status reports are generated every 15 minutes. Notifications of an unresponsive service can be sent through a multitude of mediums, including email, text message/SMS, instant message, or through an online control panel. Service monitoring is currently available exclusively to Server Intellect customers.
Recently, Server Intellect was named the world’s largest Helm hosting provider, by web hosting control panel system developer, WebHostAutomation, Ltd. The Microsoft Gold Certified web hosting solutions firm hosts approximately 20,000 domains utilizing Helm. The company has been using Helm since it was initially released in 2003, and provides the control panel free of charge with all of its hosting products. Server Intellect currently uses Helm 4, the most recent version of the control panel. Helm 4 is built exclusively on the .NET 2.0 framework, and includes API access, automatic updates, and one of the most intuitive and user friendly interfaces of all control panels on the market.
Shared web hosting plans from Server Intellect start at $14.95/monthly and include 1500MB of Web space and 50GB of bandwidth. All shared hosting plans include an array of enterprise features at no additional charge, including a 99.9% uptime guarantee, daily data backup, enterprise traffic statistics, advanced webmail, progressive SPAM filtering, and over 40 ASP.NET Components for developers.
The company also offers Virtual Private Servers (VPS), Virtual Dedicated Servers (VDS), and Dedicated Servers. These products include a fully configured installation of the Helm control panel system at no additional charge, normally valued at $899.
A subsidiary of Client Intellect, Inc., Sever Intellect is a provider of advanced Windows-based Shared, VPS, Application, and Dedicated Web hosting solutions. The company was founded in 2003 and is located in Orlando, Florida.
For more information about Service Monitoring, please visit: www.serverintellect.com/monitoring.
To learn more about Server Intellect, please visit: www.serverintellect.com.