Honolulu, Hawaii – (The Hosting News) – August 25, 2009 – Dedicated server web hosting company, Superb Internet, has officially launched its managed hosting division, having had a long history of offering high-end custom dedicated server solutions.
The new suite of managed services will officially be available to all new and existing clients.
Dale Bunten, Dir. Sales and Marketing noted, ”This marks a natural evolution for Superb Internet, as companies become increasingly dependent on the Internet to reduce costs and improve efficiencies. As a result, we are seeing heavy demand for our outsourced IT services despite the economic downturn.”
William Song, Senior Product Manager added, ”The new managed dedicated server line provides clients with enhanced security, disaster recovery, proactive monitoring, and managed firewall options. Each customer is assigned to a certified Technical Account Manager (TAM), who is responsible for understanding and maintaining the client’s infrastructure; including: identification of problem areas and pro-actively resolving them before an incident occurs. We are confident we have one of the strongest managed hosting offerings on the market.”
All Managed servers come with a 100% network uptime guarantee, 1 hour hardware replacement SLA, and Gold Level managed support by default. The services are provisioned by certified network and systems engineers 24×7, at all three company-owned datacenters.
Patrick Ahler, Dir of Business Development added, ”Working closely with such a great group of dedicated professionals has been a rewarding experience and we are confident that our clients will benefit from our rigorous attention to detail, and strict quality control and change management procedures. Our key objective is to ease the day-to-day pain associated with managing IT infrastructure, so our clients can focus on developing their business and applications.”
Since 1996, Superb Internet has been consistently rated as one of the best web hosts by all web host rating agencies, such as Web Hosting Magazine, in all areas, especially customer support and reseller services. Superb Internet provides a complete range of managed web hosting solutions, from virtual shared web hosting through to high-volume, mission-critical dedicated server solutions. Superb’s core focus is customer service, and continuous service improvement, as a part of its commitment to staying ”Ahead of the Rest.” Superb Internet has its own data centers staffed 24x7x365 in McLean, VA, Springfield, VA, and Seattle, WA, and its headquarters office in Honolulu, HI.
To learn more, please visit: www.superbhosting.net/managed-hosting.