Barcelona, Spain – (The Hosting News) – November 13, 2007 – Management software for unified communications and collaborative infrastructure, and web hosting application infrastructure firm, Ensim Corporation, has debuted its new Unify SaaS Program, for info support, including a new service manager capability, for Microsoft CRM 3.0.
Edward Voermans, hosting specialist for Info Support, remarked, ”For us to be able to create connectors to complex applications in such a short time speaks powerfully to the value of Unify’s SaaS SDK. With this capability, we’re equipped to help our customers achieve even greater revenue growth by enabling the rapid creation and delivery of innovative services.”
The new solution, designed for Unify’s SaaS SDK, is being introduced at this week’s Microsoft TechEd IT Forum in Barcelona, Spain. Ensim’s Unify SaaS Software Development Kit (SDK) was developed to enable ISVs to easily create service managers — ready-to-deploy software connectors that integrate their applications with the resources and functionality of the Unify platform – to allow their applications to be delivered in a SaaS model. The combination of the Unify Shared platform and the SDK enables ISVs to tap into the ever-growing SaaS market opportunity.
According to Gartner, a leading industry analyst firm, the SaaS market reached $6.3 billion in 2006 and is forecast to grow to $19.3 billion by the end of 2011. With its new SaaS program, Ensim removes one of the biggest constraints affecting the outsourced software industry today – time to market. The Unify SaaS program also benefits ISVs by giving them access to new distribution channels.
Info Support Benefits from Ensim Unify SaaS Program – Ensim partner Info Support is a leading European IT services company based in the Netherlands. The company deploys Microsoft’s platform for Hosted Messaging and Collaboration across Europe with Ensim Unify as the application management center for many hosted applications.
Info Support identified regional demand for various hosted applications and decided to undergo Unify SDK certification in order to build their own Service Managers and quickly respond to customer requests. Highlights of Info Support’s experience with the Ensim Unify SaaS SDK include:
- Info Support received an onsite process where SDK theory was combined with the actual delivery of a simple Unify Service Manager – the connector between the Unify platform and a 3rd party application.
- Post training, Info Support built a Service Manager for Microsoft CRM 3.0 to meet existing demand.
- The Unify Hosted CRM connector was built in only 84 man hours, including documentation.
- Info Support did not have to spend hundreds or even thousands of man hours on complex resource management, reseller and wholesale enablement, GUI design and provisioning automation. This was because the Unify platform contained all of the pre-built components.
The Hosted CRM Service Manager will be made available to all Ensim Unify customers by December 1st, 2007. Info Support also has a roadmap of applications to launch using the Unify SaaS SDK by the year’s end.
Francois Depayras, Vice President of Marketing at Ensim noted, ”Small and medium-size enterprises are geographically dispersed and loyal to local providers, making them a difficult target for ISVs to pursue on their own. Our Unify SaaS program allows them to create and offer their applications as services both directly as well as through a network of resellers. We help ISVs reach this market efficiently without incurring high costs.”
Ensim and InfoSupport will be demonstrating Ensim Unify at the TechEd IT Forum at Stands C23 and C24 at the CCIB in Barcelona, Spain, through November 16, 2007. For event information, visit www.mseventseurope.com/teched/07/itforum/content/Pages/About.aspx. The Unify SaaS SDK is available to all qualified customers currently using Unify.
Info Support was founded in 1986. With over 240 employees in the Netherlands, Info Support is a leading IT service provider in the area of consultancy, training and management. Info Support specializes in applications in the area of Business Intelligence and Data Warehousing, E-commerce and Back Office-Front Office integration. The company also offers fully-fledged hosting services, which includes Microsoft Hosted Exchange, Sharepoint Portal Server and a complete virtual office program, based on Microsoft Office. They have six Microsoft Gold Partnerships, with a great track record in adopting the latest technologies quickly. Their in-house knowledge and training center ensures a highly professional approach and transfer of knowledge to their partners and customers.
Founded in 1998, Ensim Corporation is a provider of management software for unified communications and collaboration infrastructure. Ensim products are used by service providers and enterprises worldwide to accelerate and enable deployment of integrated solutions, simplify and automate secure management of complex environments, and increase user and IT productivity. Ensim is Microsoft Gold Certified, and maintains strategic partnerships with many leading infrastructure vendors including Research In Motion (BlackBerry), Hewlett-Packard, Accenture, Siemens and BroadSoft. For more information, contact Ensim at 1-877-693-6746 or 1-408-496-3700 outside the United States.
To learn more about the new offering, please visit: www.ensim.com/products/unify/saas.
For more information about Ensim, please visit: www.ensim.com.