Santa Clara, California – (The Hosting News) – December 19, 2007 – Management software for unified communications and collaborative infrastructure, and web hosting application infrastructure firm, Ensim Corporation, will support the multi-tenant version of Microsoft’s customer relationship management (CRM) application, Microsoft’s Dynamics CRM 4.0.
Ensim’s Unify Shared Edition is the first control panel to provide support for CRM, which will allow providers to easily add Microsoft Dynamics CRM 4.0 as part of their hosted offering and with minimal capital expenditures.
Microsoft CRM addresses the key opportunities – and challenges – that determine the success or failure of any CRM initiative: user adoption, business fit, and total cost of ownership. The Microsoft Dynamics CRM hosted solution is built on the exact same code base as the on-premise Microsoft CRM Professional Edition, providing a choice of user interface, on-line or off-line usage, and flexible solutions and deployment.
Ensim Unify Shared Edition is a single, centralized software application that simplifies the day-to-day burden of activating, configuring and managing a service providerâ€™s unified communications and collaboration infrastructure.
Unify is designed to allow service providers to:
Gain operational efficiencies through a comprehensive management platform with provisioning automation, resource management, monitoring and metering of hosted services
Delegate administration to allow resellers, enterprise administrators and end users to manage their hosted services based on credentials
Create, activate and configure users, applications and devices in a single instance
Accelerate sales with advanced white-label capabilities, enabling resellers to be launched in minutes and able to manage their own resources and hosted offering
Customize offerings easily from 15 pre-built connectors to hosted services including Hosted Exchange, SharePoint, BlackBerry and more.
Francois Depayras, Vice President of Marketing and Alliances at Ensim Corporation remarked, ”By supporting Microsoft Dynamics CRM 4.0 on the same week as its general availability, we are able to give our customers a jump start in deploying this exciting new hosted offering. Hosters are able to manage their CRM hosted service alongside existing hosted services, such as Microsoft Hosted Exchange and SharePoint, allowing for tremendous operational efficiencies.”
Ensim Unify Shared Edition, including the new service manager for Microsoft Dynamics CRM 4.0, is available for purchase immediately. For more information about Ensim and Ensim Unify, please visit www.ensim.com/products/unify/shared/index.html or call 1-877-693-6746.
Founded in 1998, Ensim Corporation is a provider of management software for unified communications and collaboration infrastructure. Ensim products are used by service providers and enterprises worldwide to accelerate and enable deployment of integrated solutions, simplify and automate secure management of complex environments, and increase user and IT productivity. Ensim is Microsoft Gold Certified, and maintains strategic partnerships with many leading infrastructure vendors including Research In Motion (BlackBerry), Hewlett-Packard, Accenture, Siemens and BroadSoft. For more information, contact Ensim at 1-877-693-6746 or 1-408-496-3700 outside the United States.
For more information about Ensim, please visit: www.ensim.com.