San Francisco, California – (The Hosting News) – May 12, 2008 – Web hosting and dedicated services firm, Frontpages Web Hosting Network (FWHN), has debuted the new Total Care Support solution, for its dedicated fully managed services.
Rob LaMear, President at Frontpages remarked, ”Through the promise of a fully managed solution, Total Care Support provides the customer with the sense of security they require. Our hope is that by eliminating the need to worry, the customer can fully focus all resources on their core business and, thus, become more successful.”
Dedicated customers who sign up for this service will receive 24/7 hardware monitoring and alerting, including critical services. Frontpages will also provide monthly reporting of critical hardware thresholds, including disk space, CPU and memory. In addition, Total Care ensures controlled patching, with critical security patches applied within 72 hours of release. Standard patches will be applied as requested or within 14 days of release. In order to guarantee safety of the customerÃ¢â‚¬â„¢s solution, however, patch application may be delayed based upon patch testing results in the test lab environment.
FWHN provides managed web hosting services for SharePoint, Exchange, CRM and dedicated server solutions to customers around the world. As one of the largest independent, U.S.-owned, managed hosting providers today, they serve companies ranging from the Fortune 500 to the SME (small and medium-enterprise) market.
To learn more about FWHN, please visit: www.fpweb.net.