San Francisco, California – (The Hosting News) – November 21, 2006 – Server software solutions company, Rack-Soft, has incorporated more than thirty new features in its 4PSA VoipNow 1.3, the latest version of its VoIP control panel solution for Hosting Service Providers and Internet Service Providers.
4PSA VoipNow 1.3 is a telephony software solution designed for Linux operating systems, designed to allow HSPs and ISPs to deploy advanced VoIP services to residential and business customers. According to the company, utilizing 4PSA VoipNow 1.3 allows the definition of the IVR, Queue, Queue agents, Voicemail center, and Conference, in addition to accessing policies on any account, allowing the provider to scale services with client needs. The third-party interaction also improved. Integrators can access more 4PSA VoipNow core features using the SOAP API. Providers are able to add services to the 4PSA VoipNow interface through the new custom buttons API, which can be accessed by all users.
In order to provide better margins to the reseller chain, clients are able to customize billing plans with their own billing prefixes. Public phone numbers can be easier deployed to resellers due to the new stacked public phone numbers feature, which allows DIDs to be assigned automatically. Currently highly appreciated by users due to the scalable design and easy management functionalities, the 4PSA VoipNow IVR welcomes the text to speech feature. Text to speech is based on the Cepstral engine and can deliver interactive voice response menus in US English, UK English, Italian, Canadian French, German, and Americas Spanish. The multiple choices of female and male voices simplify the deployment and management of IVRs. A new range of dynamic applications can be designed without being necessary to pre-record hundreds of sound files. Rack-Soft presents the new 4PSA VoipNow version only three months after the last version release.
Bogdan Carstoiu, Architect of 4PSA VoipNow explained, ”Although the schedule might seem aggressive, it is the result of a mature iterative development process designed to sustain a reliable and fast growing telephony solution. Once again, the customer feedback proved to be one of the most important assets of the development team.” The queue extensions were also dramatically improved, bringing 4PSA VoipNow closer to call centers and customer support departments. In the new version, it is possible to assign queue supervisors who are able to listen to agent conversations in real-time. The Queue reports were redesigned, over twenty-five new reports being available. 4PSA VoipNow 1.3 is a free update for all customers.
The price of the new version remains the same and starts with 299USD. About Rack-Soft Rack-Soft is an established developer and integrator of software solutions for the server market. These solutions are used by ISP, HSP, small and medium businesses. Rack-Soft products simplify server management, Data Center administration, and voice communications. The companyÃ¢â‚¬â„¢s explosive success is based on excellence, innovation, and a strong determination to improve processes. Rack-Soft implements CMM (Capability Maturity Model) in order to maximize software reliability.
Rack-Soft is a developer and integrator of software solutions for the server market. The solutions are used by ISP, HSP, small and medium businesses. Rack-Soft products endeavor to simplify server management, data center administration, and voice communications.
To learn more about
the online demonstration of the new version, please visit: www.4psa.com/products/voipnow/demo.php.
For more information about Rack-Soft, please visit: www.4psa.com.