San Francisco, California – (The Hosting News) – October 25, 2005 – Corporate data center provider, Digital Realty Trust, Inc., has announced that LiveOps, a provider of home agent call center management solutions, has selected a Digital Realty Trust Turn-Key Datacenter Facility to house its mission-critical IT infrastructure.
Digital Realty Trust’s Turn-Key Datacenter Facilities are move-in ready, physically secure facilities with the power and cooling capabilities to support critical enterprise applications. Digital Realty Trust offers scalability from a hundred square feet to thousands of square feet in state-of-the-art facilities with true carrier and managed service provider neutrality. Digital Realty Trustâ€™s facilities are fully managed by its world-class operations and engineering teams to support 24/7 mission-critical applications.
According to Bill Trenchard, CEO of LiveOps, ”Having the right datacenter partner is critical for LiveOps because our IT systems are not just important infrastructure – our IT systems are a key differentiator for us in the call center market. Our proprietary technology platform enables home-based agents using a PC, Internet connection and phone to provide superior support to callers – and our IT systems make it all possible. Digital Realty Trust’s datacenter facility and the company’s expert staff give us everything we need to ensure that our systems are always up, always supporting callers, and always ensuring great service for LiveOps’ clients.”
Michael F. Foust, CEO of Digital Realty Trust added, ”LiveOps’ cutting-edge call center technologies have very specific technical and security requirements, which made our carrier-neutral environment a perfect fit. The numerous available telecommunications carriers give customers like LiveOps a wealth of options to meet their technical needs while also positively impacting the bottom line. Our facility offers every feature the company will need to support its continued growth.”
For additional information, please visit: www.digitalrealtytrust.com.