London, England – (The Hosting News) – February 1, 2006 – Managed Internet services company, Attenda Limited, has announced that Travelcare, the UK’s largest independent travel provider, has renewed and expanded its managed services contract with the company for an additional three years.
Part of the Co-operative Group, Travelcare has sales in excess of Â£430m per annum, a network of 370 branches throughout the UK and over 2,000 staff.
Attenda has managed Travelcare’s web presence for the past five years, however the renewal was made after a competitive tender to a more complex RFP.
The new three year contract supports a set of newly developed customized applications which allow online customers to create travel packages quickly and cost effectively.
According to Mark Hale, Head of IS and Business Transformation for the Co-operative Group’s Specialist Retail Division, ”This solution enables Travelcare to move beyond the role of retailing packaged holidays from a single operator. We can now compete more effectively in a market led by customer demand for choice and flexibility in the design of holiday travel.”
Travelcare’s new applications bring together the company’s online brands, such as cheapestflights.co.uk, justflights.co.uk and travelcare.co.uk, as individual holiday components. When responding to customer queries the applications automatically select the best value option.
Mr. Hale added, ”Simply being able to sell packages based on our own brands reinforces our ‘Traveller’s right to know’ policy, which is designed to provide customers with all the facts they need to make an informed holiday choice. From the customer’s point of view, our new solution makes it quicker and easier for them to identify the holiday they’re looking for. From our own business perspective it enables us to increase the return on each transaction.”
To support these complex applications Attenda has designed and deployed a highly available Iinternet platform built using Microsoft’s latest .NET server products. These include SQL Server, Commerce Server, Content Management Server and BizTalk Server. The solution consists of discreet production and disaster recovery solutions in geographically dispersed data centers.
The high degree of security reflects the business critical nature of the transactions being processed.
By consolidating all of its online brands together on one enhanced platform Travelcare is reducing operational complexity and cutting the costs of hosting various applications with different external suppliers.
To learn more about Attenda Limited, please visit: www.attenda.net.