Houston, Texas – (The Hosting News) – January 15, 2007 – Dedicated hosting and IT infrastructure solutions provider, The Planet, formerly known as The Planet-EV1Servers, has revealed a new web site, and Orbit customer portal, along with a new corporate identity.
In an effort to offer a streamlined online customer experience, the company is now the world’s largest privately held dedicated hosting company, serving more than 22,000 customers and powering more than 2.8 million web sites.
The new web site, endeavors to incorporate the best features from the merged companies’ previous iterations, and makes it easier for customers to access and use the company’s comprehensive portfolio of on-demand IT infrastructure products and services. Designed with the Web 2.0 AJAX programming language, the site provides customers with cleaner navigation and fewer clicks.
Steve Kahan, Vice President of Marketing at The Planet remarked, ”Customers have a choice, so in every contact with The Planet, our goal is to exceed their expectations. Whether it’s learning about server offerings, configuring a system or contacting customer support, our new Web site and Orbit customer portal have been designed to deliver a first-rate experience. Our new sites create a better world for their businesses.”
The new corporate web site was designed to provide a streamlined and engaging overview for identifying the best products and services for a customer’s business. With improved agility, the site is far easier to navigate and provides a much-improved interactive experience:
With a new intuitive product naming convention, customers can compare server lines side-by-side to determine the best choice for their businesses based on the relative performance capabilities of each package. The product lines carry intuitive naming conventions including Entry-Level, Mid-Level and High-Performance, and also a new Economy Line. Build a Server, See the Price: After selecting a server, customers simply mouse over the product to build their selection. With each choice, the cost is automatically configured in a single view before proceeding to the shopping cart. Accessible Information: Whether it’s managed solutions for e-mail or web hosting, to databases and social media — or specialized solutions for gaming or colocation — The Planet has sectioned its services to make it easier for customers to find the products they require.
The Planet also clearly enumerates new services options, including Built-In Value Support that is free for all servers, except the new Economy line. With guaranteed uptimes of 99.9 percent for all customers — and 100 percent for those who select the managed services options — the company underscores its promise to deliver top-quality support. Customers Validate Their Choices: In the new “Our Customers” success story library, prospective customers can read first-hand accounts of how companies are solving business challenges using services from The Planet.
The Planet provides On Demand IT Infrastructure solutions, hosting more than 22,000 small and medium-size businesses and 2.8 million web sites worldwide, offering high quality servers, software tools, and support, backed by state-of-the-art facilities and network connectivity.
For more information about The Planet, please visit: www.theplanet.com.