200% increase in revenue and expanded service portfolio among achievements
BROOKFIELD, Connecticut, December 17, 2003ÃƒÂ¢Ã¢â€šÂ¬Ã¢â‚¬ÂWeb.com, a Web hosting and dedicated server provider, announced today that it has experienced significant growth and achieved key milestones in 2003. Among the companyÃƒÂ¢Ã¢â€šÂ¬Ã¢â€žÂ¢s achievements is a 200% increase in revenue over the previous year, numerous awards, and an expanded service portfolio designed to help organizations more effectively utilize the Internet.
Web.comÃƒÂ¢Ã¢â€šÂ¬Ã¢â€žÂ¢s growth was fueled in large part by the addition of over 100,000 new domain name, e-commerce and dedicated server customers. In order to accommodate the accelerated growth, Web.com increased the number of servers in its data center by 300% and more than doubled its staff. By automating their hosting provisioning system, Web.com reduced new domain processing time from 48 hours down to less than a minute, and increased network operations, technical support and administrative efficiency by more than 50%.
Web.com was also awarded several top honors in the Web hosting industry this year for its superior customer service and flexible and customizable solutions. In December, Web.com was voted the number one hosting company by TopHosts, the premiere Web hosting resource site. The award was based on rigorous production testing and user feedback from the hundreds of thousands of webmasters who visit TopHosts.com. In November and December, Web.com was recognized for its powerful and scaleable hosting plans and voted the number one dedicated hosting provider by Web Host Directory, another leading industry resource.
In order to meet the needs and demands of its growing customer base, Web.com expanded its service portfolio. Web.com extended additional value to its customers by offering build-it-yourself Web design tools with all hosting packages and, towards the latter part of the year, launched full-service Web design. To help its customers promote their businesses online and harness more of the Web, Web.com introduced ÃƒÂ¢Ã¢â€šÂ¬Ã‹Å“Search LightningÃƒÂ¢Ã¢â€šÂ¬Ã¢â€žÂ¢, a professional Web site submission tool that allows users to submit their Web site to over 400 search engines. In the fall, Web.com established a flexible, three-tiered partnership program that enables anyone with an online presence to add an important revenue stream simply and efficiently.
Will Pemble, CEO of Web.com said, “We are very proud of our numerous milestones and achievements this year. We look forward to executing on a highly aggressive 2004 business plan, which includes the rollout of new products and services, and to realizing our vision of becoming a leading Web services provider.ÃƒÂ¢Ã¢â€šÂ¬Ã‚Â
Since 1996, Web.com has served more than 300,000 customers providing domain names, e-mail service, Web hosting and eCommerce solutions, consistently ranking among the Top 20 domain name providers. Web.comÃƒÂ¢Ã¢â€šÂ¬Ã¢â€žÂ¢s approach to hosting hinges on flexibility, customization and customer control coupled with service excellence, value-added services and highly competitive pricing. Both Web.comÃƒÂ¢Ã¢â€šÂ¬Ã¢â€žÂ¢s shared hosting services and dedicated servers ensure technical compatibility with all industry standard systems ÃƒÂ¢Ã¢â€šÂ¬Ã¢â‚¬Å“ UNIX/Linux, Windows, ColdFusion, etc. ÃƒÂ¢Ã¢â€šÂ¬Ã¢â‚¬Å“ with extensive flexibility in terms of features, security, bandwidth and system capacity and site management. For more information on Web.com, please visit