Incognito Networks has made the decision to continue their promotional pricing of reseller accounts, and the rest of their accounds across the board, after record sales were posted from the grand opening special. The constant and continuing demand for these low-cost reseller accounts comes with a strong backing of quality service and support. Thus far Incognito Networks has experienced no downtime with their clients, places their customers on Dual Xeon 2.4GHz processor, 1024MB RAM, 100mbit direct uplink servers, with a 24/7 available emergency contact from customer to the Incognito Network techs.
In the future Incognito Networks will be working to provide an even higher quality of service for their clients. Incognito Networks will soon be implementing a daily or weekly offsite backup schedule so even in the event of a natural disaster, all customer data will be safe & recoverable in another part of the country. Also, Incognito Networks is in the midst of organizing a calling center for support issues (currently only sales are handled toll free over the phone). The Incognito Networks team is delighted that they have been able to make these improvements because of the success of the reseller accounts.
Hearing feedback from customers, the live support options that Incognito Networks supplies and readily answered trouble ticket system is very much appreciated. Incognito Networks has said they will only continue to improve.
Incognito Networks can be visited at http://www.incognitonetworks.com and can be contacted via e-mail at sales[at]incognitonetworks.com