San Jose, California – (The Hosting News) – September 14, 2006 – Web host and national provider of integrated voice and data communications firm, Covad Communications Group, Inc., has launched, according to the company, the first combined Voice over IP and high-speed Internet offering, specifically built for very small businesses.
Charles Hoffman, President and CEO of Covad offered, ”The VoIP offerings being marketed to very small businesses today are typically pumped-up consumer products or enterprise-level products that can be too technically demanding and expensive for small companies with limited IT capabilities and telecom budgets. Covad ClearEdge Office has been designed to meet the specific needs of very small businesses: affordability, simplicity, reliability and minimal upfront costs.”
Released at the Fall 2006 VON Conference and Expo, Covad ClearEdge Office is designed to allow customers to continue to use existing analog phones, while Covad handles the entire installation, which involves only two additional pieces of equipment: a DSL router and an analog telephone adaptor.
Claude Tolbert, Senior Vice President of Covad added, ”This signals the end of low quality consumer VoIP products masquerading as small business solutions. We expect Covad ClearEdge Office to be the product that will have very small businesses choosing VoIP, by combining easy installation, high service quality, minimal new equipment and a compelling price.”
The $13.2 billion market segment, made up of businesses with between five and 19 employees, represents over 2 million small businesses with average monthly telecom expenditures of more than $500, according to AMI Partners, a market research firm.
Will Stofega, Research Manager for IDC’s VoIP Services program remarked, ”The introduction of Covad ClearEdge Office is a wake-up call to consumer providers who think catchy advertising is going to help them succeed in the small business market without a quality managed service. Covad is clearly filling a gap in the market by becoming the only company to specifically target this segment with a managed-quality access line.”
Because ClearEdge Office operates on Covad’s nationwide broadband network, the service and overall calling experience is fully managed end-to-end as opposed to traditional consumer VoIP solutions that rely on a third party broadband connection to transfer the data packets over the public internet. Covad’s Voice-Optimized Access (VOA) solution preserves VoIP call quality by prioritizing voice over data traffic on every call and thereby ensures a quality calling experience.
Covad ClearEdge Office offers an intuitive interface through a web-based ”dashboard.” Businesses can reduce ”phone tag” with Find Me/Follow Me, create hunt groups to forward calls to available team members, and manage voicemail and faxes through any Web connection. It also includes call waiting, call forwarding, call logging, call monitoring and call pick-up. Covad ClearEdge Office is an ideal solution for companies with fewer than 20 people. There is no need to replace inside wiring and all unique wiring needs will be handled by Covad. Automatic upgrades ensure customers always have the most advanced features available.
With the launch of Covad ClearEdge Office, Covad now offers a complete portfolio of VoIP products to small and medium businesses. Covad ClearEdge Office Pro is a hosted VoIP offering that is ideal for SMBs looking for a feature-rich, managed solution with low up-front costs. Covad ClearEdge Integrated Access combines separate voice and data access services into a single solution over a T1 broadband line, and is well-suited for customers who already have an existing PBX.
A nationwide provider of integrated voice and data communications, Covad offers DSL, Voice Over IP, T1, web hosting, managed security, IP and dial-up, wireless broadband, and bundled voice and data services directly through Covad’s network and through Internet Service Providers, value-added resellers, telecommunications carriers and affinity groups to small and medium-sized businesses and home users. According to the company, as the first company to commercially deploy DSL in the United States, Covad has spent hundreds of millions of dollars building a network that passes more than 57 million homes and businesses in 44 states – the largest nationwide footprint of any DSL company. Covad broadband services are currently available across the nation in 235 Metropolitan Statistical Areas (MSAs) which represent over 50 percent of all US homes and businesses. Corporate headquarters is located at 110 Rio Robles, San Jose, California 95134. Telephone: 1-888-GO-COVAD.
To learn more, please visit: www.covad.com.