Orlando, Florida – (The Hosting News) – March 23, 2009 – Web hosting provider, HostDime, has opened a dedicated customer support facility in Orlando, adding 1,500 square feet of Class A office space to house its rapidly growing customer support department.
Emmanuel Vivar, CEO of HostDime noted, ”Our company is taking a mission-critical approach to customer support, even for customers with small hosting plans. The addition of a dedicated customer support facility will enable to us offer a higher level of service to all customers. We are also proud to create high-quality jobs in Central Florida at a time when so many companies are handing out pink slips.”
Located adjacent to the campus of the University of Central Florida at 12001 Science Drive, the new office is about 10 miles east of the company’s international headquarters in downtown Orlando. The close proximity to UCF enables the company to continue to draw on its close relationship with the school and hire UCF students and graduates as interns and full time employees.
HostDime’s new office has capacity for up to 50 employees, which will include 20 new hires in the next several months. Other employees will be relocated from the downtown office. The additional employees will help the company reach a goal of offering an average response time of no more than 15 minutes on all customer support requests.
HostDime is a privately owned, leading website hosting provider offering reliable, secure managed hosting services that cater to a range of clients, from entry-level to enterprise-level operations. HostDime owns and operates its own data center in Orlando, Fla. With a client base of more than 700,000 hosted domains on 3,000 servers, HostDime presently ranks among the top 50 biggest web hosting companies in the world.
To learn more about HostDime, please visit: www.hostdime.com.