Phoenix, Arizona – (The Hosting News) – February 6, 2008 – IPOWER Hosting has deployed the integration of a comprehensive customer feedback and online reputation management platform, RatePoint, into all of its hosting plans.
RatePoint is designed to provide small- and medium-sized business with a method of soliciting customer feedback and posting customer ratings on their Web sites. It is now included in every hosting plan that IPOWER offers and is just the first of many new and innovative solutions IPOWER will be rolling out to its customers in 2008.
Thomas Gorny, CEO of IPOWER noted, ” We realize our customers need us to be problem solvers – not just a hosting provider. In response to that, we’re going to be integrating more tools that help customers save time, money and worry. RatePoint is one of the first, and it addresses an issue that plagues many small businesses – consumer trust. Many consumers are hesitant to buy online from smaller companies, simply because they don’t recognize the name or have any idea about a company’s reputation. RatePoint provides a platform for providing feedback, generating approval ratings and settling disputes. That kind of unbiased, third-party information gives businesses credibility and consumers peace of mind.”
RatePoint is designed to allow businesses to manage their online reputation by easily capturing and publishing consumer reviews and feedback directly from their web sites through the RatePoint site seal. RatePoint verifies actual consumer ratings for authenticity, and businesses then have an opportunity to respond to feedback and publish those reviews online. In addition, a robust suite of tools, including surveys, coupons, e-mails and other communication and marketing tools, plus a Web-based management interface, make it easy for businesses to connect with customers, increase sales and improve consumer confidence.
Founded in 2006, RatePoint, Inc. offers a quality-assurance certification and customer feedback platform for growing businesses. Leveraging the latest in Web 2.0 trends, web content authentication and consumer ratings systems, RatePoint, Inc. was created by the founders of GeoTrust and is a venture backed by Prism VentureWorks and .406 Ventures.
IPOWER, Inc., was founded in October of 2001 and provides web hosting and web services for small and medium-sized businesses worldwide, that desire to build, manage, promote and profit from an online presence. Named on Deloitte’s 2006 Technology Fast 500, as a ”Rising Star,” for its three year 2003 to 2005 growth, the company’s portfolio of services includes domain registration, web site hosting, e-commerce tools, merchant services, application hosting, online marketing, site optimization services, and web site design. IPOWER serves over 500,000 customer accounts in over 150 countries. For more information call 888-511- HOST (4678).
For more information about IPOWER, please visit: www.ipower.com.