London, United Kingdom – (The Hosting News) – October 22, 2008 – Managed services company, Attenda Limited, has been chosen for the operational management and support of RCI Financial Services Limited’s critical Point of Sale (POS) system, through a three year hosting contract.
Chris Hazlehurst, IT Director, RCI Financial Services noted, ”Our timescales were extremely tight and, therefore, it was vital that we eliminated all possible risk from the project. Attenda were highly responsive to our needs and we were confident that their proven capability in the rapid deployment and operational management of business critical applications would minimise the risk.”
RCI Financial Services Limited is a wholly owned subsidiary of Renault S.A. The POS system is accessed by 500 dealers via the web and supports the financial services offered by Renault and Nissan in the UK. RCI Financial Services prides itself in offering the quality of service that its customers expect from a specialist motor manufacturer finance company.
The Attenda Managed Services contract reflects the high customer service levels that are the foundation of RCI Financial Services’ reputation in the marketplace, ensuring that the Internet facing POS applications are available, secure and meeting the business needs 24*7. The Attenda solution was designed and deployed within very short timescales, comprising separate production, back up and disaster recovery environments within Attenda data centres in the UK and Germany.
Attenda worked with advance7, an independent consultancy specialising in IT performance and stability, who were appointed by RCI Financial Services, to carry out load testing of the POS application, prior to the production system go-live.
Attenda manages those vital applications that every business relies upon today to function effectively allowing our clients to selectively outsource their IT operations and re-focus on using IT to add strategic value to their business. With over 7 years’ investment into Attenda M.O., Attenda’s operations platform, we provide the people, process and technology to deliver exceptionally high service levels, but at a cost that is amortised across Attenda’s entire client base – currently 134 of the UK’s leading companies. The company enjoys substantial financial backing, the industry’s leading accreditations and an unrivalled portfolio of clients including bmi, Christian Aid, easyCar, Microsoft, NHS, Princes, St. James’s Place and Travelodge.
Attenda is both ISO9001 and ISO27001 accredited, an HP SP Signature Partner, a Microsoft Gold Certified Partner, a SAP Adaptive IT Hosting Provider, a SunTone accredited managed service provider and an Accredited Catalist Supplier. Attenda is one of only seven companies to have been ranked in the UK’s Sunday Times ARM Tech Track 100 for three consecutive years and was voted 2007 Best Managed Services Provider by Data Centre Europe Awards 2007.
To learn more, please visit: www.attenda.net.