Fort Lauderdale, Florida – (The Hosting News) – January 10, 2007 – Web host, eCommerce and online marketing service provider for web professionals and small businesses, Affinity Internet,
has released the results of its annual 2006 eCommerce Survey, which polled over 2,000 small business owners at the height of the 2006 holiday season.
John Enright, Vice President of Sales and Marketing at Affinity Internet remarked, Ã¢â‚¬Å“Through this survey we were able to confirm what we already knew about our client base – the ValueWeb community is a force to be reckoned with. As a whole, theyÃ¢â‚¬â„¢re optimistic, knowledgeable and adventurous business owners. Our customers give their businesses complete focus, and as a result they want a team player that will treat their business just like they do Ã¢â‚¬â€œ with complete focus and dedication. This survey will drive our team and shows we are offering a truly valued service to our customers.Ã¢â‚¬Â
The poll targeted both Affinity and non-Affinity customers, and was designed to measure how shifts in eCommerce trends will impact small to medium-sized businesses (SMBs) during the year to come. Survey results show an overwhelmingly optimistic outlook towards eCommerceÃ¢â‚¬â€with a much higher degree of optimism over last year. Results also indicate that SMBs will commit greater resources to search engine optimization (SEO) marketing and other online efforts in 2007. Perhaps not surprisingly, the survey also found that compared to the average small business owner, AffinityÃ¢â‚¬â„¢s customers have a broader understanding of the effectiveness of online marketing.
In an effort to gain greater insight into online marketing trends, AffinityÃ¢â‚¬â„¢s survey consisted of questions dealing with online sales activity and the effectiveness of currently employed marketing and advertising strategies. The results also identified which tactics are the most valuable in maximizing the sales opportunity presented by online shopping and web traffic.
Mr. Enright added, Ã¢â‚¬Å“Our eCommerce survey provides us with direct input from our clientele, which then helps us to create tools and services which drive our customersÃ¢â‚¬â„¢ success in the highly-competitive online marketplace. Affinity customers use their web sites as an adjunct means of creating income or as a way to advertise their business, and this time of year is an excellent time for them to reevaluate business strategies as it relates to the web. As a result, it is our responsibility to prepare our customers to take full advantage of online advertising opportunities, both meeting and exceeding their 2007 sales goals.Ã¢â‚¬Â
Overall results from AffinityÃ¢â‚¬â„¢s customers illustrated significantly greater optimism towards online marketing and eCommerce. The respondents were more inclined to optimize sales potential by using online tools including Search Engine Optimization (SEO) and Pay-Per-Click (PPC) advertising.
Survey data from Affinity customers shows:
Ã‚Â· 72% consider themselves somewhat-to-fairly knowledgeable in online marketing technologies and their effectiveness
Ã‚Â· 45% generate annual revenues between $100K and $5M, with 30% reporting sales that are generated entirely online
Ã‚Â· 79% operate businesses with 10 or fewer employees
Ã‚Â· 61% state a likelihood of using search engine marketing next year
Conversely, the non-Affinity customers demonstrate a considerable lack of understanding of online marketing tools and less of an appreciation for online opportunities.
Survey results of non-Affinity customersÃ¢â‚¬â„¢ show:
Ã‚Â· Only 5% were Ã¢â‚¬Ëœvery knowledgeableÃ¢â‚¬â„¢ of online marketing technologies.
Ã‚Â· A high percentageÃ¢â‚¬â€46%Ã¢â‚¬â€said they don’t know enough about it/how to do it
Ã‚Â· A very small groupÃ¢â‚¬â€only 13%Ã¢â‚¬â€forecast their upcoming budget for online marketing to be in the $1K Ã¢â‚¬â€œ 10K range
Ã‚Â· Far fewer, at 39%, state a likelihood of using search engine marketing next year
In summary, the survey illustrates a trend that as SMBs continue to see results and invest incrementally more in online marketing efforts and eCommerce, the Internet becomes more and more integrated into their overall business success.
Mr. Enright concluded, Ã¢â‚¬Å“From an awareness perspective, more and more marketers are recognizing Search Engine Marketing (SEM) as an opportunity. The challenge is that your typical marketer doesn’t know how to establish an SEM campaign. Typical business owners do not have the time to launch and manage a search campaign and assure money is being spent wisely. We see a tremendous opportunity for continued awareness and demand for search engine marketing services like ours.Ã¢â‚¬Â
Affinity provides more than 200,000 web professionals and small businesses the tools to develop, maintain, market and support their web presence, making the Internet a useful and relevant part of their businesses. AffinityÃ¢â‚¬â„¢s brands include: ValueWeb, for web design, eCommerce hosting and online marketing solutions and Gate.com, the cutting-edge UNIX and Windows web hosting service. Affinity’s co-brand and private-label partner programs enable leading service providers and Internet brands to extend their value proposition to include feature-rich web site, ecommerce and online marketing services and applications. AffinityÃ¢â‚¬â„¢s services are supported by its customer service Ã¢â‚¬Å“success guidesÃ¢â‚¬Â Ã¢â‚¬â€œ knowledgeable consultants with a passion for serving small businesses and a dedication to ensuring their growth and success.
Awards and Certifications for Affinity include:
- One of Inc.500’s Fastest-Growing Private Companies in the Nation for 2005
- 2005 Deloitte Technology Fast 500
- 2003 PC Magazines Editors Choice: Best eCommerce Solution
- 2000 PC Magazine’s Editors Choice: Best eCommerce Solution
- Microsoft Certified Gold Partner
- Member of the Better Business Bureau (BBB)
- Google Certified Company
- ScanAlert’s HackerSafe Certification
To learn more about the survey, please visit: www.valueweb.com/aboutus/newsletter/youtalk.htm
For more information about Affinity Internet, please visit: www.affinity.com.