Gujarat, India – (The Hosting News) – July 1, 2008 – Web hosting support services company and subsidiary of Byte Technosys Pvt. Ltd., Hosting Support Guru, has debuted its offering of new technical support and server administration plans for both Linux and Windows platforms.
The plans are targeted towards web hosting companies which are looking for Outsourced Web Hosting Support. The new and innovative modular support plans give customers a one-blanket support option at affordable costs bringing with it simplicity and quick resolutions for potential problems.
Paritosh Jani, IT Operations Manager at Hosting Support Guru remarked, ”Until now, Hosting Support had been offering plans for support on Windows platform. Over these years we have evolved and have increased our client base as well as our team size. With our transparent customer support plans, expert advice and assistance is available whenever and wherever our clients need it. Moreover, we work towards providing proactive support to our clients rather than being reactive. Most of our Server Administration plans are based on proactive support.”
The new support plans cover support for various like Helm, Plesk, cPanel and Hosting Controller with any ticket system of hosting provider. There is also a option for choosing Server Monitoring and Remote Server Administration plans for hosting companies, data centers or anyone looking to keep their server secure and online 24×7 – 365.
Mr. Jani continued, ”Whether it is Linux or Windows servers our server administrators are skilled to maintain good uptime for your servers. All our support engineers are MCSE, CCNA certified engineers to ensure excellent support to our customers. Most of the plans allow the customer to choose from Level I, Level II and Level III support which are backed by Non-Disclosure Agreements and Service Level Agreements. With our commitment of less than 1 hour response time and under 6 hours resolution time, our clients are happy and so are we.”
Hosting Support Guru is a venture of Byte Technosys Pvt. Ltd, a Microsoft Certified Gold Partner company in engaged in to offshore projects, for over 10 years. The company has provided web presence and technical support to a large number of clients with 24/7 customer support.
To learn more, please visit: www.hostingsupportguru.com.