Open-Xchange Integrates with SugarCRM
(The Hosting News) – Open-Xchange, provider of business-class open source collaboration software, and DIGITEC today announced the synchronization of contact and calendar information between Open-Xchange and SugarCRM. In addition, Open-Xchange emails can easily be imported to SugarCRM leads, opportunities and accounts.
The DIGITEC OXtender for SugarCRM is developed and distributed by DIGITEC, a system integrator and long-term Business Partner of Open-Xchange. The software keeps customer-related data, calendars and tasks consistent between the two web-based office applications – Open-Xchange and SugarCRM, giving users access to important business information anywhere, with any device.
Both Open-Xchange and SugarCRM are web applications that can be operated on-premises or as a hosted service in the cloud. As data between the two applications is exchanged by using the standard REST interface (Representational State Transfer), users can decide whether to run one or both applications in-house or as a service from the cloud. The software connector supports the exchange of data in all possible combinations.
“Contact information maintained in different address books are no longer isolated data islands so that users can leverage the potential of their social networks and easily integrate their LinkedIn and Facebook contact information with Open-Xchange groupware and SugarCRM,” says Rafael Laguna CEO of Open-Xchange. “The combination provides sales people with unmatched efficiency – from initially contacting prospects with data from their social networks and Open-Xchange to closing deals with SugarCRM.”
“Sales people can boost their productivity using the power and flexibility of SugarCRM in the office, while having accurate contact and calendar information through Open-Xchange on the road,” said Larry Augustin, CEO of SugarCRM. “Both applications are built for the Internet age and based on open source technologies and open standards making Open-Xchange email and groupware and SugarCRM a perfect match.”
Open-Xchange integrates email, calendar, contact and task management with advanced groupware features such as information management and document sharing, along with cutting-edge social network integration. Open-Xchange’s unique “Social OX” features give users the ability to add contact details from social networks such as Facebook, LinkedIn and Xing automatically to the Open-Xchange address book — giving users easy access to the latest contact information within their personal network, even on mobile devices like popular iPhone and Androids.
For more information, please visit www.open-xchange.com
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