(The Hosting News) – Open Source Support Desk, the professional online Helpdesk for Joomla and WordPress support, and Rochen, a leader in the Joomla and WordPress hosting industry, have announced that they have entered into an agreement enabling clients of both companies to experience an even broader range of solutions for their Open Source Content Management Systems. Open Source Support Desk provides enterprise-class support for Joomla and WordPress and Rochen will serve as a partner for enterprise hosting services.
As the official hosting provider for Joomla, Rochen is the most experienced and trusted Joomla hosting option available for any and all Joomla-powered websites. Rochen’s performance-tuned and purpose-built platform is fully secured for websites who require specialized Joomla Hosting. Rochen also hosts WordPress sites ‘out of the box’ without any configuration hassles or permission-related problems. Through this agreement with Open Source Support Desk, Rochen is now able to deliver professional application support to its global customer base in addition to their world class 24/7 hosting support and managed services.
Chris Adams, CEO of Rochen Ltd, said: “The application support services provided by Open Source Support Desk combined with Rochen’s managed hosting offering now allows us to provide a complete solution for Joomla and WordPress users.”
Rochen maintains data center locations in both Dallas, Texas in the United States and London, England in the United Kingdom. Open Source Support Desk offers professional support for Joomla, WordPress, including all third party extensions, plug-ins and templates/themes from offices near Amsterdam in The Netherlands, San Jose, Califorinia in the United States and Kathmandu in Nepal.
Open Source Support Desk will be able to provide the fastest and highest quality application support for Joomla or WordPress websites hosted on Rochen’s performance tuned and purpose built hosting platform.
“Rochen has a tremendous track record for their technical support in the global Joomla community, Open Source Support Desk shares the same professional customer service focus,” said Michel van Agtmaal, Founder and CEO of Open Source Support Desk. “Running a web application successfully starts with performance hosting at Rochen. By our clients hosting with Rochen it allows us to deliver professional support even faster. With this partnership we will launch a Support Rewards Program, offering benefits exclusively to Rochen clients.”