(The Hosting News) – Data center downtime remains a persistent threat and nuisance for facility operators, a September study from the Ponemon Institute conducted in conjunction with Emerson Power Network indicated.
Participating in the survey were 584 data center professionals based within the United States.
A surprising amount of survey respondents, 84%, indicated they’d rather “walk barefoot over hot coals”” in preference of facing a data center outage while 91% indicated they’d experienced an “unplanned data center outage” within the past two years.
Meanwhile, other survey results showed that 83% of data center operators were able to identify the root cause of the downtime.
So exactly what was to blame for the data center outages? 55% reported UPS battery failure, 48% blamed “accidental EPO/human error” while another 46% reported “UPS capacity exceeded.”
“As computing demands and complexity in the data center continue to rise, unplanned data center outages remain a significant threat to organizations in terms of business disruption, lost revenue and damaged reputation. However, this report does show that many companies are more aware of the causes of downtime and taking steps to minimize the risk,” stated Emerson Network Power VP of Global Power Peter Panfil via a press release.
Panfil continued, “For instance, the survey results show that those data centers that make it a priority to minimize the risk of downtime and utilize best practices, such as data center infrastructure management (DCIM) and battery monitoring, are able to decrease or virtually eliminate the frequency of those top three root causes.”
The same study was first conducted back in 2010, at the time showing that data center operators were underestimating the effect outages had on operations by their company. For more information, you can view the report here (emersonetworkpower.com).