(The Hosting News)- RackspaceÂ® Hosting (NYSE:RAX), one of the most high profile companiesÂ in the field of hosting and cloud computing, released news thatÂ its Rackspace Email & Apps division now hosts more than 1.6 million paid mailboxes across its hosted email offerings. New and existing customers cite best-in-class migration, Fanatical SupportÂ® and a robust email platform at an affordable price as the common reasons for choosing Rackspace.
â€œBusinesses shouldnâ€™t have to manage in-house email servers anymore,â€ said Pat Matthews, general manager, Rackspace Email & Apps. â€œBut email is more mission critical than ever and IT managers need to partner with a company they can trust. Rackspace bridges the gap for companies that donâ€™t want to invest in expensive on-premise systems but still need business-class email and a company that will service them when they need it. The traction we have achieved in a tough economy shows that we have been successful in bridging that gap.â€
ReCourses is one such company, which turned to Rackspace after experiencing the problems of managing their own email system in-house. David Baker, founder of ReCourses, a truly global business providing consulting services to the marketing industry, was managing his own email server. But if there was a problem while he was traveling, he had no way to physically get the server back online. David made the decision to move to a hosted email solution, which provided him with the peace of mind he needed to focus on more critical aspects of his business. According to Baker, â€œUptime and excellent support were very important factors in my decision. Rackspace has exceeded my expectations in those areas, which gives me confidence that I can conduct my business without worrying about risks such as an outage.â€
Bundle City was using the free email service that was bundled with their web hosting package, but they were frustrated with the poor service and lack of features. As an online marketplace, Bundle City relies almost exclusively on email communications to conduct business. For them, speed and reliability of communication was especially important. â€œRackspace Email offers advanced features . . . yet itâ€™s still extremely affordable for a small business,â€ said Bundle City founder, Pez Elias.
Another customer, Thomas Vranas, was in search of a replacement for his companyâ€™s legacy POP email system, when he found Rackspace. â€œThe POP email was not conducive to running a mid-sized company,â€ said Vranas, president of PROACT Search, a premier executive search and management consulting firm. â€œThings Iâ€™d taken for granted in the corporate world, like calendars, sharing, and invites, are necessities.â€ Rather than build an IT infrastructure from scratch, Vranas chose Rackspace Email due to its flexibility in product offerings, satisfaction-guaranteed uptime, scalability, and access to around-the-clock Fanatical Support.
Rackspace Email features spam and virus protection, a unique and easy-to-use control panel for administrators, large mailbox storage and attachment size, desktop access with Microsoft Outlook, and integration with mobile devices, all backed by Fanatical SupportÂ®. Rackspace also offers hosted Microsoft Exchange, as well as a hybrid offering of Microsoft Exchange Hosting and Rackspace Email.