(The Hosting News) – The Planet, the global hosting leader, today announced that Technical Support Manager Chris Valderrama will deliver an address at this week’s cPanel Conference 2010. In the session titled “From Happy Customers to Loyal Customers: Taking Customer Service to the Next Level,” Valderrama will describe how to build the foundation of a world-class customer support department, from defining organizational goals to discerning what to measure and how. Valderrama’s remarks are scheduled for Tuesday, Oct. 5, at 11:30 a.m. CDT.
The Planet is also a “captain”-level conference sponsor, and will exhibit at table 7 in the Grand Foyer of the Westin Oaks Houston. The company’s popular Server Challenge will be a featured activity, tasking conference attendees to post their fastest time in reconstructing a Dell PowerEdge 1950 server. Prizes will be given to participants with the best times.
The conference begins tonight and runs through Wednesday, Oct. 6, 2010.
For more information, visit www.theplanet.com/events.
About The Planet
The Planet is the leading provider of On Demand IT Infrastructure solutions, hosting more than 18,000 small- and medium-size businesses and 12 million websites worldwide. Customers have the power to choose from the broadest range of hosting solutions in the industry, from dedicated servers, Essential Managed Services, Managed Hosting and data center colocation, all backed by 24x7x365 support. With the best choice of servers, software tools and world-class service, backed by state-of-the-art data centers and an enterprise-class network, The Planet turns IT into a powerful competitive advantage that enables customers to grow their businesses. For additional information, visit http://www.theplanet.com.