(The Hosting News) – Touchbase are pleased to announce the general availability of the Touchbase Hosted Collaboration Solution (HCS) delivering the full range of Cisco® Collaboration applications from the cloud as-a-service.
“We strongly believe in providing clients with choice in the way they consume Cisco technology” said Mike Danson, Managing Director, Touchbase. “We have already had success with one of our partners enabling Cisco Unified Contact Centre to be delivered as a hosted solution; this launch is the next logical step. Touchbase HCS enables us to combine our unrivalled expertise in Collaboration with the ability to deliver these solutions from the cloud.”
The Cisco Powered™ services allow customers to connect with confidence to achieve faster time to value by minimizing technology lifecycle complexity to reduce cost and risk. Customers also experience assured performance through superior service, security, and 24/7 support from Cisco and its certified partners while taking advantage of continuous innovation based on open standards and Cisco extensive R&D investment.
Touchbase is a Cisco Gold Partner, Master UC Partner and Master Cloud & Managed Service Partner. The Touchbase HCS capability is based on Cisco HCS Architecture and hosted within the Fujitsu cloud to deliver a highly available, secure and scalable solution.
With over 20 years of heritage in delivering Unified Communications and Contact Centre solutions, Touchbase are ideally placed to extend their portfolio to include Hosted Collaboration. The solution covers the full Cisco Collaboration portfolio including Voice, IM, Presence, Contact Centre, Conferencing and TelePresence™.
“Touchbase are a highly respected and proven partner for Cisco that has excelled in Collaboration,” commented Richard Roberts, Managing Director, UK Partner & Commercial at Cisco. “Touchbase is ideally placed with its HCS offering to fulfil the rapidly growing demand for hosted collaboration.”
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